Senior Tech Lab splits Saturday help between drop-in fixes and a registered workshop

Mountain House's Prime Time Senior Tech Lab is scheduled for Saturday, October 24, from 10 a.m. to noon in TH-1 at 201 East Main Street. The first hour is listed as drop-in assistance for setup, troubleshooting, app installation, accessibility features and security. The second hour is an instructional workshop that requires registration. The City says tech professionals lead topic-based sessions supported by trained high-school mentors, with examples including email, video calls, photos, calendars, online safety and essential apps.

Participants can make the session safer and more useful by bringing a charged device, knowing the account email associated with it and writing down the problem without placing passwords on the note. A helper should never need to keep a resident's password, payment card, recovery code or identity document. Back up important photos or files before major settings changes where possible. The event description supports assistance and instruction, not repair of damaged hardware, recovery of every account or endorsement of a particular app or subscription.

The two-part format matters: a person seeking a quick device question can use the drop-in hour, while someone wanting the instructional topic should register for 11 a.m. Capacity and the month's exact lesson should be confirmed with the City. This local program may reduce the intimidation of ordinary technology without turning volunteers into private account administrators. The photograph was captured in Portugal in 2021 and shows an instructor helping older adults with laptops; it is clearly historical context and not the Mountain House mentors, room or devices.

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